Refund Policy
At A Good Night Sleep, we love our customers. Your satisfaction is important to us and we'll do everything reasonably possible to make you happy.
Please send your initial request to hello@agoodnightsleep.com.au
before you attempt to return any product.
| You are welcome to return or exchange products, subject to the following conditions. | |
| A Return Authorisation must be issued to you by A Good Night Sleep before you attempt to return products | |
| Request a Return Authorisation from A Good Night Sleep | within 10 business days of original dispatch |
| Authorised Return is received back by A Good Night Sleep | within 21 business days of original dispatch |
| Who pays outbound postage? | Seller - A Good Night Sleep |
| Who pays return postage? | Customer (Except in case of incorrect product or damaged goods supplied by A Good Night Sleep) |
| Inspection by A Good Night Sleep of Authorised Return | Products must be: |
| Unused and unwashed | |
| Original packaging and tags intact | |
| Resalable, in undamaged packaging | |
| Qualify for Exchange or Credit Note or Refund | |
| Compensation options | Exchange or Credit Note or Refund |
