Refund Policy

At A Good Night Sleep, we love our customers. Your satisfaction is important to us and we'll do everything reasonably possible to make you happy.

Please send your initial request to hello@agoodnightsleep.com.au
before you attempt to return any product.

You are welcome to return or exchange products, subject to the following conditions.
A Return Authorisation must be issued to you by A Good Night Sleep before you attempt to return products
Request a Return Authorisation from A Good Night Sleep	within 10 business days of original dispatch
Authorised Return is received back by A Good Night Sleep	within 21 business days of original dispatch
Who pays outbound postage?	Seller - A Good Night Sleep
Who pays return postage?	Customer (Except in case of incorrect product or damaged goods supplied by A Good Night Sleep)
Inspection by A Good Night Sleep of Authorised Return	Products must be:
	Unused and unwashed
	Original packaging and tags intact
	Resalable, in undamaged packaging
	Qualify for Exchange or Credit Note or Refund
Compensation options	Exchange or Credit Note or Refund

Beautiful

Love it for my hair!

I love this product so much! It keeps my hair nice and silky and wake up with perfect hair!

Thank you for your wonderful review, Bethany! We're super happy to hear that you love our silk bonnet from A Good Night Sleep.
Our silk bonnets are designed to keep your hair nice and silky, preventing frizz and knots while you sleep. Many of our customers have shared similar experiences, waking up with perfect hair thanks to the smoothness of silk. If you have any questions or need further information about our products, feel free to reach out!
Sleep well and enjoy your beautiful hair!

Obsessed with my champagne turban

I purchased the silk turban in the colour champagne and absolutely love it. I have been wearing it for a few weeks before writing this review. I have long, fine, colour treated hair that needs lots of TLC. The silk turban really helps to protect my hair strands and help keep frizziness at bay. It has been raining the last few days so my hair gets very frizzy but the turban helps to minimise this. I also own another silk cap that ties onto my head but I found my hair would fall out through the hole where the tie was and if I turned the cap around so the tie was at the top of my head I would end up with a big dent in my forehead near my hairline. I prefer this turban as it is elasticised, contains my hair comfortably and doesn’t move around when I’m sleeping. I will be repurchasing for sure 🌼

So comfy, feels luxurious!

The silk pillow case is so comfortable that I came back and bought other products. They are so beautiful and luxurious good for gifts as well.

Dear Mia,

Thank you so much for your wonderful review! ??

We're super happy to hear that you found our silk pillowcase incredibly comfortable and that it inspired you to explore more of our products. We take pride in offering beautiful and luxurious items that make perfect gifts. Your support means the world to us! ??

This bonnet saved my hair!

The silk bonnet really saved my hair. Good recommendation by staff, thank you so much! I’m enjoying the products a lot.

Dear Nalani,

Thank you for your positive feedback on our silk bonnet!

We're delighted to hear it's made such a difference to your hair.

At A GOOD NIGHT SLEEP, we aim to provide products that truly benefit our customers, and your satisfaction is our goal.

Enjoy your silk bonnet, and feel free to reach out for any further assistance.

Sweet Dreams,

The A GOOD NIGHT SLEEP Team

Great design, love the zipper

I bought mine in person and the sales assistant was super sweet, the pillow case itself is really nice and I like that it has a zipper to keep the pillow inside

Dear Indi,

Thank you immensely for sharing your wonderful photo of our silk pillowcase!

Your support means the world to us. We're super happy that you're enjoying our silk product and appreciate the time you took to showcase it. It looks fantastic!

We're here for anything else you might need. Feel free to reach out anytime.

Sweet Dreams,

A Good Night Sleep Team

So excited for my silk pillowcases!

OMG I’m so excited for my new silk pillowcases!! Thank you for being at Castle Towers so close to my work, and my favourite colour navy blue 💙💙😍

great as a gift

purchased as a gift for my mum in an attempt to force upon her a correct curly haircare routine, so I haven’t had a chance to use it myself but it arrived super quickly and was very nicely packaged. i can tell just by looking at it what great quality it is. it even came in a nice chiffon storage bag.

My kids keep stealing it!

Very happy with my purchase. I’ve slept better without waking up as a result. My kids keep taking my pillow for a feel when I’m not looking. Will be back for more

Hi Denise, we're so glad to hear that you're happy with your purchase and that it's helping you sleep better! We're thrilled that our pillowcase is making such a positive difference in your life. It's also great to hear that your kids are enjoying it too! Thank you for choosing A Good Night Sleep and for taking the time to write a review. We truly appreciate it! ?

Super comfy sleep mask!

A Good Night sleep Silk Sleeping mask is super comfortable. It helps me with deep sleep and meditation. Highly recommended!!!!

Dear customer,

We're really happy to hear that you find our A GOOD NIGHT SLEEP Silk Sleep Eye mask super comfortable and helpful for deep sleep and meditation. We appreciate your recommendation!

Best regards,
A GOOD NIGHT SLEEP team

Feels like sleeping on a cloud!

LOVE the pillowcase! IT'S LIKE SLEEPING ON A CLOUD！

Thanks Olivia) I'm glad to hear that you love the silk pillowcase and that it feels like sleeping on a cloud. It's always great to have a comfortable and restful night's sleep. Thank you for sharing your review!

Finally sleeping better

I’ve been having a love hate relationship with sleep. I would look forward to it after a long day, but somehow when I hit the sack, thoughts just keep flooding and little do I realised, my frenemy Insomnia has gone through my bedroom door. I’ve received mixed advice on sleep supplements. Because of this I opted to enhance my sleep environment instead and came across A Good Night Sleep.Having to invest on a great pillowcase and eye mask made sleep an exciting experience, I sleep for long hours at least 8 hours, some times 9 and 10 hours easily over the weekend. Plus, I love the color navy! It mixes well with my bedroom color! All in all, my sleep experience is still a work in progress, but I can’t deny it’s improved since then. It’s been a good night sleep indeed.

Dear Huyen. Thank you for sharing your experience with A Good Night Sleep's silk eye masks and silk pillowcases! We're thrilled to have made a positive impact on your sleep. It's wonderful to hear that our products have turned sleep into an exciting experience, and we're glad our navy color fits your bedroom aesthetic. We're here for your ongoing journey to better sleep, and we appreciate your support.

Totally in love with this gift set!

I received a gift set that included a silk pillowcase, scrunchie, and eye mask, and I'm in love with it! The silk pillowcase is a dream - it's incredibly soft and cool against my skin, greatly improving my quality of sleep. The added scrunchie is not only stylish but also gentle without pulling on my hair.The eye mask is also amazing, it's incredibly comfortable, soft on my eyes, and does a great job of blocking out light. This gift set is a wonderful combination of practicality and luxury. I couldn't be happier with it. Highly recommended!

Dear Vincent and Laura,

Thank you for your wonderful review of our A GOOD NIGHT SLEEP gift set. Our 100% Mulberry Silk is designed for a luxurious sleep, and we're thrilled you love the silk pillowcase, silk hair scrunchie, and silk eye mask. Your recommendation means a lot to us. We're here to ensure your satisfaction and help you enjoy many more restful nights :)

Best regards,

A GOOD NIGHT SLEEP team

Hooked on these silk products!

Some of the best silk products in the market!I recently purchased the eye-mask and the pillow case, and did not expect to fall in love with them.I was skeptical at first about the benefits of silk, but after testing silk pillow cases I don't think I can ever go back with normal pillow cases.Would not hesitate to recommend their product, especially their pillow cases. It will help with your sleep! So smooth and soft

Dear Briane. Thank you for taking the time to write such a wonderful review! We're thrilled to hear that you're enjoying your silk sleep eye mask and silk pillowcases and that they've exceeded your expectations. We take great pride in the quality of our products and are delighted to hear that you've found them beneficial for your sleep. We appreciate your recommendation and look forward to serving you again in the future.

Beautifully packaged!

Just received my beautiful silk pillowcase and scrunchy - sooo soft and silky. Can't wait to get a good night sleep tonight! Nicely presented, wrapped in tissue with a lovely card inside 😍

Thanks Rosanna for giving us a 5 star review:) We are super happy you like our products!!!

My kids keep stealing it!

Very happy with my purchase. I’ve slept better without waking up as a result. My kids keep taking my pillow for a feel when I’m not looking. Will be back for more

Super comfy sleep mask!

A Good Night sleep Silk Sleeping mask is super comfortable. It helps me with deep sleep and meditation. Highly recommended!!!!

Dear customer,

We're really happy to hear that you find our A GOOD NIGHT SLEEP Silk Sleep Eye mask super comfortable and helpful for deep sleep and meditation. We appreciate your recommendation!

Best regards,
A GOOD NIGHT SLEEP team

Best pillowcase ever!

My favourite pillowcase I’ve used by far! It’s so soft and silky, really gentle against my skin and hair.I’ve found my hair to feel so much nicer in the mornings since using the silk pillowcases, highly recommend!

Dear Aileen. Thank you so much for your kind words! We're delighted to hear that you're loving your A GOOD NIGHT SLEEP silk pillowcase and that it's been gentle on your skin and hair. Your recommendation means a lot to us. If you ever need anything else or have further feedback, please don't hesitate to reach out. Sweet dreams and enjoy your beautiful silk pillowcase! ?????

Obsessed with everything!

Love "A Good Night Sleep" products. Just received my order, and I am very happy with everything I’ve got. They are so luxurious and gorgeous. Highly recommended!

Dear Tina. Thank you so much for taking the time to share your feedback regarding your recent purchase from 'A Good Night Sleep.' We're thrilled to hear that you love our silk pillowcase, silk sleep mask, and silk hair scrunchies. Much appreciated!!!

Obsessed with everything!

Love "A Good Night Sleep" products. Just received my order, and I am very happy with everything I’ve got. They are so luxurious and gorgeous. Highly recommended!

Hooked on these silk products!

Beautifully packaged!

Just received my beautiful silk pillowcase and scrunchy - sooo soft and silky. Can't wait to get a good night sleep tonight! Nicely presented, wrapped in tissue with a lovely card inside 😍

Thanks Rosanna for giving us a 5 star review:) We are super happy you like our products!!!

Feels like sleeping on a cloud!

LOVE the pillowcase! IT'S LIKE SLEEPING ON A CLOUD！

Best pillowcase ever!

So Smooth, So Good!

Lucky me I have the full set!! the silk pillow case OMG, I dont know how to describe the feeling, so smooth ~~~ No scratches No marks so gentle to my skin,so perfect for all seasons!! The scrunchies Love them they are so friendly to my hair!!! They tried to leave my hair where they should be stay. BTW I got pink & blue ( my hair is black). Be honest, I didnt use eye mask before. However this pink silk eye mask makes me loving wearing it for my sleep, I think it will make me more comfortable on the plane. I will try it then.

Thanks BellaWe're so glad to hear that our silk goodies have given you a better sleep experience. The smooth and soft texture of silk is what sets it apart from other fabrics and we're thrilled that you're loving it! Thanks for the 5 stars!

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